This privacy policy sets out how Cromwell Manor uses and protects any information that you give us when you use this website.
Cromwell Manor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cromwell Manor may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2025.
We may collect the following information
Name and job title.
Contact information including email address.
Demographic information such as post code, preferences and interests.
Other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you
can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time
by writing to or emailing us at events@cromwellmanor.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Cromwell Manor, Pitsea Hall lane, Pitsea, Basildon, SS16 4UH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Yes, parking is provided free of charge for guests. you’ll need to register your vehicle at reception upon arrival. We have around 150 car parking spaces. Overnight Car parking options are available.
The first deposit is non refundable. If you cancel 12 months before your event, you will get 50% of the money back from any money paid after the first deposit. Anything before 6 months 25%. And 0% after 6 months.
Cromwell Manor welcome dogs with open arms, for a small extra fee (e.g., £100 per dog for cleaning). They might not be allowed in dining spaces, but outdoor areas and lounges are pet-friendly.
To secure the date, we will need a deposit of 25% or £1000 whichever is higher. Then 6 months before 50% and 50% 8 weeks before final event.
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